Refund policy
Eligibility for Return/Refund
To be eligible for a return, the item must fall into one of these categories:
- Wrong size — the size received does not match the size ordered, or you need a different size in the same item (exchange).
- Defective — the item arrived with a manufacturing defect (e.g., faulty stitching, broken hardware, material flaws).
- Incorrect item — you received a different item than the one you ordered.
In all cases, the following must also be met:
- The return must be requested within 30 days of delivery.
- The item must be unworn, unwashed, and free of odors, stains, or damage beyond the original defect.
- All original tags must be attached and any original packaging included.
- Proof of purchase (order confirmation or receipt) is required.
We do not accept returns for change of mind, fit preference (other than incorrect size sent), or any reason outside those listed above.